Due to the Coronavirus pandemic’s effect around the world, we like many other business’s have encountered unexpected and unforeseen difficulties in continuing to operate and trade. Due to our reliance on numerous distribution networks around the globe, Scorch has understandably struggled to maintain our usual dedication to fast and reliable shipping of our products.
Following the closure of our primary Comic & Book distributor on 26th March we have regrettably made the decision to close down our store until further notice. We had hoped to remain confident in our ability to continue trading during this outbreak, however with distributors closing, extensive product delays and with the possibility of non-essential goods no longer being able to be shipped in the near future, the viability of being able to provide our customers with the service they are accustomed to and deserve is unfortunately no longer possible.
We will be working very hard over the next two weeks to ensure that all outstanding orders are fulfilled and can assure you that we are making every effort to ship out your goods as soon as they’re received. Many of our items come from Germany and our distributor is still able to fulfill orders, however there are significant delays on all shipments.
Orders no 4045 - 4078 to be shipped between 31st March and 3rd April
Orders no 4079 - 4210 to be shipped between 2nd and 8th April
Please note, these dates are subject to change and are based on estimates provided to us from our distributors.
If for any reason we are unable to fulfil your order, we will refund you in full to your original payment method and you'll have received an email from us directly regarding your order. Due to this worldwide pandemic’s effect on all of us, and due to the complexities of managing a business through it, we here at Scorch would greatly appreciate if during this time you’d please refrain from opening any Paypal cases or bank chargebacks while we work through this for you. If you have an order query, please get in touch with us at firstname.lastname@example.org and we’ll do our best to get back to you as soon as feasibly possible.
We know many customers are now working from home or staying with family so if you need to change your delivery address, please let us know as soon as possible and we’ll be sure to send it to the right place!
Due to these uncertain times, we don’t know when we will be back and operational but rest assured, we’ll be sure to keep you updated as soon as we have more information.
If you love pop culture and are a fan of what we’re trying to achieve within the industry and are in a position to help then we kindly ask that you donate via the link below. All donations will be used to support our business during this difficult time and we hope that we can come back better than ever!